cross.tv is a family-friendly online Christian community platform and
serves some strict ethical guidelines.
cross.tv does not allow account profile pictures which include e.g.
nudity, bathing suit photos and nude body parts of the torso. However,
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Here are some reasons why the video doesn’t play ...
- Video may not be distributed to all the nodes of our Content Delivery Network
Solution: Usually all versions of your video and the thumbnails should be distributed through our worldwide |more
Here are some reasons why a video gets rejected with status “Encoding failed”:
- Video may be in an unsupported container format (file ending)
Solution: Please make sure that your file’s ending is within the list of supported |more
Here are some reasons why the video hangs in status “Transcoding” for more than 1 day:
- A communication error occured between lightcast and encoding.com
Solution: Please contact our support team before you try to upload your file again.
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Here are some reasons why the upload is not possible:
- “Standard Uploader” or “Secure Uploader” buttons don’t open any upload window
Solution: This may be due your browsers popup blocker. Please try the small links |more
Here are some reasons why the upload is interrupted or stuck:
- Instability of your internet connection
Solution: Either use “Secure Uploader” which is immune against the most types of connection interruptions or try it again later.
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You can change your username by logging in to your account and clicking on "Settings/Account Settings". If the username already exists an error message will appear saying that your username can't be changed because somebody else is already using it.
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Yes, it is possible to embed audio files but only files you uploaded and only within cross.tv, meaning that you can embed any audio file you you have uploaded to any page you create or blog you post.
To embed an Audio file simply select any of the |more
Check your language preferences. It’s likely that your friends’ posts were published in a language you did not select. Please see “How can I access and modify the language filter?” for a detailed overview of how to find the |more
Check your language preferences. If you published your audio file in English (for example) but your language filter for Music content is set to German, you will have to change your settings to include English in order to see it. Please see “How can I |more
